Privacy Policy

At Tripyexperto, we are deeply committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our flight booking and travel support services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

In order to provide you with travel booking services, we must collect certain personal information. The types of information we may collect include:

• Passenger Information: First and last name, date of birth, gender, passport number (for international flights), and known traveler/frequent flyer numbers.
• Contact Information: Email address, phone number, and billing/mailing address.
• Payment Information: Credit or debit card numbers, expiration dates, and security codes (CVV). Note: Payment data is processed securely and is never stored on our direct servers.
• Device and Usage Data: IP addresses, browser types, operating systems, referring URLs, and information about how you interact with our website.

2. How We Use Your Information

We use the information we collect primarily to facilitate your travel arrangements. Specifically, we use your data to:

• Process, confirm, and manage your flight reservations and ticketing.
• Communicate with you regarding booking confirmations, schedule changes, delays, or cancellations.
• Process your payments and protect against fraudulent transactions.
• Provide 24/7 customer support and respond to your inquiries.
• Improve our website functionality, personalize your experience, and send you relevant flight deals (only if you have opted in to marketing communications).

3. How We Share Your Information

Tripyexperto is an independent travel agency. To fulfill your flight bookings, we are required to share your information with necessary third parties. We never sell your personal data to third parties. We may share your data with:

• Travel Suppliers: Airlines, Global Distribution Systems (GDS), and consolidators who need your passenger details to issue your flight tickets.
• Service Providers: Third-party vendors who provide services on our behalf, such as secure payment processors, fraud prevention agencies, and customer service software platforms.
• Legal Obligations: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., customs and immigration departments, TSA, or law enforcement).

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our platform and store certain information. Cookies help us remember your search preferences, keep you logged in, and analyze website traffic to improve user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but some parts of our booking engine may not function properly without them.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures to help protect your personal information. All sensitive payment transactions are encrypted using Secure Socket Layer (SSL) technology and processed through PCI-DSS compliant gateways. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

Depending on your location (such as under the GDPR in Europe or the CCPA in California), you may have specific rights regarding your personal information. These may include the right to:

• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Request the deletion of your personal data (subject to legal and booking record-keeping requirements).
• Opt-out of receiving promotional or marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of our emails.